Concierge Security® Team
A dedicated team of security operations experts helping you manage and hunt down the threats of today, while preparing for tomorrow.
Working around the clock to triage critical events and deliver actionable insights when you need them the most.
Delivering execution and operational excellence with the skills required to detect advanced threats—customized to your environment.
Driving continuous improvement tailored to the specific needs of your organization with strategic security guidance.
Named Security Advisors
24x7 coverage by your security operations experts
With a complete understanding of your unique IT environment, the Arctic Wolf® Concierge Security® Team (CST) continuously monitors security events enriched and analyzed by the Arctic Wolf® Platform to provide your team with coverage, security operations expertise, and strategically tailored security recommendations to continuously improve your overall posture.
Concierge Delivers Security Operations
Read how the Arctic Wolf CST has helped customers in industries just like yours:
FINANCEFor a financial services customer, the CST observed anomalous behavior from a server showing large spikes in outbound traffic to non-US based locations. This traffic then began to call out over suspicious ports. Deeper investigation and correlation of outbound sessions and firewall logs revealed that this traffic was not being blocked. The customer was contacted immediately, and a remediation plan was established to stop this threat.
LEGALFor a customer in the legal field, the CST identified a default configured server that was externally facing and experiencing an active exploitation attempt. Rapid detection enabled the CST to thwart the attack before it could succeed. The CST then provided root cause analysis of the issue to the customer, and recommendations for further system hardening to avoid similar attacks in the future.
MANUFACTURING The CST rapidly detected the presence of a compromised host for a customer involved in manufacturing. The alert was triggered after the Arctic Wolf™ Platform detected the host sending traffic to a number of newly created domains. Deeper investigation revealed that the machine was newly deployed to meet the customer’s work-fromhome requirements and had not received the company’s anti-virus software update.
Arctic Wolf Solutions Delivered By Your Concierge Security® Team
WHAT OUR CUSTOMERS SAY
“A few years ago, we migrated a number of on-premises devices to the cloud and sent backups to an AWS instance. I forgot to let my Concierge Security® Team know about this, and within minutes of the backups during our 3:00 AM maintenance window I received a call from Arctic Wolf informing me of what was happening. Obviously, this was a planned event and not malicious; but it’s nice to know that Arctic Wolf monitors my environment for anomalies like this, 24×7. They truly have our back when it comes to cybersecurity.”
Brad Moldenhauer,Director of Information Security, Steptoe and Johnson LLP
Learn More About Security Operations
Ready For 24x7 Security Operations?
The Concierge Security Experience Includes:
Your environment is monitored around the clock for threats and risks
Detect and investigate critical events within five minutes
Rapidly contain incidents and get detailed guidance on remediation
Get up and running fast, and continuously fine-tune configurations to customize your security experience
Hundreds of years of experience with cybersecurity accreditations like CISSP, HCISPP, CCSP, CISM, CRISC
Daily hunting for suspicious activity across your environment
Filter out the noise to reveal what happened, and what to do about it
Personalized reports tailored to the unique needs of your industry take the guesswork out of meeting regulatory and compliance frameworks
Evaluate the root cause of threats and get prioritized recommendations to improve posture
Trusted security operations experts paired with you delivering tailored triage and strategic guidance
Quarterly reviews to help you design, implement and achieve your security vision
You'll always have direct access to an actual human being if you have questions about your environment or are looking for strategic guidance