Arctic Wolf Networks Privacy Policy

Last Updated: 10/11/2017

Arctic Wolf Networks’ Commitment to Privacy

This Privacy Statement describes Arctic Wolf Networks’ (AWN) privacy practices in relation to the use of AWN website and services.

At, we provide clear information on how we use the information we collect when visiting our website.  AWN is committed to protecting the privacy of individuals who visit our websites and interact with us online and individuals who provide information to AWN to register for Company’s corporate web based events or view certain content.

Information We Collect or Maintain

When you visit our website, we do not require that you identify yourself or disclose any personal information.  However, our server logs will capture non-personal information such as your IP address, browser, and operating system. We may also capture additional information such as the paths taken as you move from page to page, video statistics, downloads, browser usage, actions you perform and devices used.

Arctic Wolf collects information that you choose to provide voluntarily. While you can browse our websites without providing personal information, you will need to input certain information as indicated on specific pages of our websites in order to take advantage of certain features, such as requesting updates or collaterals, blogging, requesting assistance or participating in special programs.

Email

When you send us an email, we may use your email address to contact you regarding your comment or to reply to your question. We store your email and our reply as a record of our correspondence. When you request information, we use your email address and any other information you give us to provide you with the information related to your request. Recurring communications contain the ability to unsubscribe by using the “unsubscribe” instructions provided within each email. Certain onetime responses may not contain the “unsubscribe” instructions because of their onetime nature.

How We Use Your Information

In general, we use the information we collect to improve our websites, products and services, and to let you take advantage of programs and features presented on our websites and for our internal analysis.

AWN uses the information we collect from you to provide the information or services you requested and to contact you about your interest in our product and services.  AWN may also send you information regarding promotions or events.

At the point where we collect information about you, we will provide you with information on how the data may be used.  When AWN asks you to provide your information through a registration page or otherwise, you will have the option of declining, in which case you may still be able to access other portions of this website, although you may not be able to access certain features or services.

Other ways we use your information are:

Third Parties

We use a variety of third-party services, such as Google Analytics, Act-On and YouTube, to help improve our websites, host our blogs/forums, process and store data, and to help us understand the use of our websites. These third-party service providers may collect information sent by your browser as part of a website request. We work closely with vendors and partners, many of which have links within the Arctic Wolf website. Please remember that when you use a link to go from the Arctic Wolf website to another website, your interactions with those websites are governed by the privacy policy of the third-party, not this privacy policy.

Transferring, Processing and Storing Information

Arctic Wolf conducts business globally with our headquarters in the United States. As a result, we may transfer your information to the United States or to any Arctic Wolf subsidiary worldwide for the purposes of processing or storage. Your personal information may be transferred and stored outside of your country of residence where data protection standards may be different.

Business Transfers

If Arctic Wolf is involved in a merger, acquisition or asset sale, your personal information, anonymous or aggregated information we collected from or about you, and any other information that we have collected on our websites may be transferred to an acquiring third party as part of our business assets. Also, if any bankruptcy or reorganization proceeding is brought by or against us, all such information may be considered one of our assets and may be sold or transferred to third parties.

Community Areas

When you post content or use forums, blogs, and our other community features, your name and profile information is available to others. If you post this information, we want you to be aware that other users of these areas or the general public may be able to capture, modify, transmit and generally use this information. We are not responsible for the information you choose to submit to these areas.

Cookies

Like many sites, we use “cookies” to help us collect information related to usage data and improve our websites. A cookie is a small data file that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that website to recognize your browser. Cookies may store user preferences and other information. You can reset your browser to block all cookies or to indicate when a cookie is being sent, but this may impact your ability to use some functionality on our websites. If you do not block cookies, you can delete them through standard browser functionality.

Legal Obligations to Disclose Personal Information

While we do not anticipate such requests, we may be required to share your information with third parties if required to do so by law.

Security

Because the security of your personal information is important to us, we take reasonable steps to protect the information we collect. While we cannot guarantee absolute security of your information, we use firewalls and employ many different security techniques to protect against data loss, misuse, alteration and unauthorized access.

Children

Our websites are not intended for children under the age of 13 and we do not knowingly collect personal information from those children.

Changes to the Privacy Policy

AWN may modify or update this privacy statement at any time without prior notice. To determine when this statement was last changed, check the “Last Updated” date above.

Update, Correct, or Delete Your Personal Information

You can access and modify certain personal information stored on our websites, such as your name, phone number, email address, and mailing address, by contacting us via email or via mail at the address set forth below.

Please note that we may be required (by law or otherwise) to keep this information and not delete it, or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements.

Contacting Arctic Wolf

We welcome your comments or questions regarding this privacy policy. Please feel free to email us or write to us at:

Arctic Wolf Networks, Inc.
Attn: Privacy Policy
111 West Evelyn Avenue

Suite 115
Sunnyvale, CA 94086