
Arctic Wolf Incident Response
Respond Faster. Emerge Stronger.
Make Arctic Wolf your first call when you have a breach or cyber incident. We are ready to stop the attack and restore your organization to pre-incident business operations.
A Partner You Can Trust
- Secure
- Analyze
- Restore
Contain the threat and prevent the threat actor from regaining access
Recover data, restore systems, and return to normal business operations
Benefits of Arctic Wolf Incident Response
Respond Faster. Emerge Stronger.
Faster Response
No matter where you are or time of day, Arctic Wolf is ready to help when you need it. Purpose-built for remote incident response, Arctic Wolf can get to work right away.

Complete Remediation
We analyze the root cause and extent of the attack and remove the threat actor’s access to the environment. This limits a cybercriminal’s ability to create backdoors and regain access.
Quicker Restoration
Arctic Wolf is one of the few incident response firms to prioritize data recovery and business restoration while simultaneously conducting the forensic investigation, getting you back to business faster.
How we Help
Types of Incidents Commonly Resolved
No matter the attack vector, we have experience mitigating the threat and remediating the damage across endpoint, network, identity, and cloud environments.
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Ransomware Response
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Intellectual Property Theft Investigations
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Data Breach Response
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Business Email Compromise Investigation
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Employee Misconduct Investigations
How it Works
Arctic Wolf Incident Response Timeline

Secure. Analyze. Restore.
- Contain the threat
- Lock out the threat actor
- Gather forensic evidence
- Determine point of compromise
- Restore data and apps
We begin the recovery process while securing your environment and collecting forensic evidence about the attack. Performing these workflows in parallel allows us to get you back up and running ASAP.
How it Works
The Arctic Wolf Difference
Transparency
A named Incident Director serves as your primary point of contact throughout the incident response process providing progress updates, DFIR findings, and incident data reports, so everyone in your organization – from the SOC to the board room – understands the status of the investigation and the significance of findings.

Elastic Response Framework
The Arctic Wolf Elastic IR Framework enables a rapid response to any cyber emergency at scale. A dedicated Incident Director orchestrates every response and assigns team members based on the attack type, scope of incident, and phase of response. Team members work in parallel through the response to minimize downtime and costs.



Expertise
Arctic Wolf has responded to thousands of cyber catastrophes, with experience managing and negotiating cases for all major threat groups across industries.
Arctic Wolf's team of experienced IT professionals, former law enforcement, and digital forensics experts offer well-rounded protection to remediate the incident.
Business restoration is the key to incident response success


Introducing the All-New
Arctic Wolf IR JumpStart Retainer
The Arctic Wolf IR JumpStart Retainer is the first proactive incident response retainer that combines incident response planning with a 1-hour SLA and no prepaid hours.
Get priority access to incident response experts and a preferred rate on IR engagements without committing to a minimum number of incident response hours.
1-hour response SLA
Preferred pricing
Complimentary scoping call
IR plan assistance, review, and secure storage


Customer Testimonial
Following Partnership with Arctic Wolf
Incident response support was the customer's first engagement with Arctic Wolf
Get Access to Incident Response
Arctic Wolf JumpStart Retainer
Your MSP or IT partner can refer you
Emergency access available 24x7
Increase Business Resilience
Stop Breaches Before They Disrupt Business
When it comes to mitigating the impact of any security incident, it’s a race against time to ensure the safety of your team’s most valuable assets.
Learn how the Arctic Wolf Platform and Security Teams can help your organization detect the undetectable in only minutes and support ongoing security training to minimize the risk of breaches through human error.
LOCAL GOVERNMENT RANSOMWARE ATTACK
For the first time, we invite you to take an exclusive and real life look at how Concierge Security experts within Arctic Wolf’s industry-leading Security Operations workflow triage investigated, escalated and remediated a ransomware attack on a local government organization.
Manufacturing Business Email Compromise
We’ll show you how the Arctic Wolf platform detected an email account takeover in only 19 minutes with the dedicated team of security experts investigating and alerting the customer in less than 10 minutes.
Construction Industry Microsoft Exchange Vulnerability
Join us for our latest real-world attack example which will walk through an attack on a customer in the construction industry with the attacker leveraging the Microsoft Exchange vulnerabilities that were released in early 2021.
Arctic Wolf Security Operations Warranty
Financial Assistance to Mitigate Cyber Incident Costs
Arctic Wolf stands behind our security operations solutions with the Arctic Wolf Security Operations Warranty, a no-cost customer benefit that provides up to $1,000,000 in financial assistance for cybersecurity incidents.
The warranty covers a wide range of incident expenses and is available to customers who utilize Arctic Wolf Managed Detection and Response plus additional Arctic Wolf solutions. Read more in our Security Operations Warranty datasheet.


Security Operations Warranty
Ready To Get Started?
We’re here to help. Reach out to schedule an introductory call with one of our team members and learn more about how Arctic Wolf can benefit your organization.
If you need emergency service please use the button below.
General Questions:
1-888-272-8429
ask@arcticwolf.com
To contact Arctic Wolf for a non-emergency scenario, or to learn more about Incident Response please fill out the form.