Sub Processors

Sub Processors - Solutions

Last Updated Date:
March 14, 2024

Arctic Wolf uses the third-party entities below (each, a “sub-processor”) to process personal data under the terms of our agreement for the delivery of the applicable products and/or services (the “Solutions”).

Arctic Wolf performs annual compliance reviews of its sub-processors, and where the engagement of a sub-processor requires the cross-border transfer of personal data, Arctic Wolf conducts Transfer Impact Assessments in accordance with applicable data protection law for these data transfers. Arctic Wolf imposes obligations on its sub-processors to implement appropriate technical and organizational measures ensuring that the sub-processing of personal data is protected to the standards required by applicable data protection laws.

For each sub-processor below, processing of personal data will be for the duration of your subscription to the Solutions or for the retention periods as set out in your agreement with us for the applicable Solution.

You may subscribe to an RSS feed or sign up for emails to be notified when we add new sub-processors. You agree that subscribing will allow us to send you transactional communications related to changes to our sub-processors. You may unsubscribe at any time using the unsubscribe link in the notification emails. See our Website Privacy Notice for more information.

Vendor Purpose Location
Microsoft Microsoft 365 Suite
Azure (Data Center and Hosting – Managed Security Awareness)
USA
Atlassian Internal Ticketing (Jira), Internal work tracking & procedures (Confluence) USA
Egnyte Corporate data repository USA
Slack Corporate messaging tool USA
Zoom Conferencing/phone USA
Druva Workstation Backup USA
Zendesk Product ticketing system USA
Amazon AWS data center & Solution hosting USA/Canada/Germany
Github Code and configuration repository USA
Okta User Authentication USA
Pager Duty Paging tool for ticket escalations USA
Twilio Email via Sendgrid (Managed Security Awareness Training) USA
Firehydrant Management of Customer Incidents USA
Mimecast Email Security USA
Snowflake Data Warehouse Storage, Management, and Analysis USA
IPInfo Geo IP Address Look Up Service USA
Neustar Geo IP Address Look Up Service USA
Databricks Data Warehouse Storage, Management, and Analysis USA
Affiliate Purpose Location
Arctic Wolf Networks Canada, Inc. Security Services, Customer Success Management, Research & Development, Product Management, Information Technology Canada
Arctic Wolf Networks UK LTD Customer Success Management, Security Services United Kingdom
Arctic Wolf Networks Germany Gmbh Security Services Germany
Arctic Wolf Networks Australia Pty Ltd Security Services Australia