FAQ
MANAGED SECURITY AWARENESS
GENERAL
What is Managed Security Awareness?
Arctic Wolf Managed Security Awareness® minimizes human risk by enhancing your organization’s security posture through education, awareness, training, and testing.
Managed Security Awareness works by providing your team with fresh and relevant microlearning content that your employees will actually pay attention to.
We’ve also made it incredibly easy to deploy and maintain your security awareness program with a proven content delivery method and industry leading data integrity, to ensure that you get the best results.
With our comprehensive approach, employees receive curated learning experiences following a simulated phishing ‘click’ to remediate the risk. This tailored learning method builds a security culture where employees can easily spot and avoid phishing attempts.
Best of all, Arctic Wolf empowers you to build and mature your human security posture to END HUMAN RISK.
What does Managed Security Awareness include?
View full list of product offerings here.
How do I get started?
Onboarding and security operations experts from your Concierge Security Team are paired with you to get Arctic Wolf Managed Security Awareness up and running quickly. Your CST works with you to track the progress of your program and identify areas that need improvement to meet your goals.
What do I need to do during the program?
Arctic Wolf handles all the content creation, scheduling, quizzes, phishing tests, and account takeover (ATO) monitoring. We identify when your program—or employees—needs attention, and notify you when employee credentials are exposed on the dark web. Your role is to keep your management team engaged and informed.
What does Managed Security Awareness Plus include?
View full list of product offerings here.
ENGAGE
What style of content does Arctic Wolf deliver?
How does Arctic Wolf use the leaderboard?
How does Arctic Wolf decide on training topics?
Arctic Wolf uses a combination of industry trends, threat intelligence and best practices to inform your awareness content calendar. Our content team, who are also security experts with multiple security certifications, collaborates with our Concierge Security® Team to identify current threat vectors and determine how threat actors design their social engineering attacks.
What languages does Managed Security Awareness support?
- All ongoing microlearning content with native speaking actors
- Employee communication
- Role-based content available with subtitles (for Managed Security Awareness Plus users only)
OPTIMIZE
How does Arctic Wolf optimize awareness program effectiveness?
Leverage best-in-class data integrity with TruClick to maximize the efficiency of your security awareness program.
Your overall awareness program is tracked and measured based on your employee participation and behavior scores. Your aggregated program performance is updated on your dashboard as your Culture Score.
How does Arctic Wolf measure employee performance?
Why do you include account takeover (ATO) as an awareness program metric?
ATO is used to identify when individual or multiple sets of employee credentials are found on the dark web. This is often an indicator that parts of your awareness program need to be fortified, so in addition to notifying you of the problem for immediate remediation, we also look for patterns of behavior that could lead to credential theft.
TRANSFORM
Does Arctic Wolf have a report phishing button?
When an email is reported, details of that email are displayed in the Managed Security Awareness dashboard, giving admins the ability to take action on reported emails quickly.
Product Comparison
Managed Security Awareness
Feature
MA
MA+
CCP
Fully Managed Content Delivery Model | |||
100% fresh content – Microlearning Standard Track (every other week) | |||
Automated Phishing Simulation (monthly) | |||
Pre-packaged Phishing Simulation Training | |||
Seamless Employee Experience | |||
Arctic Wolf Report Phishing Button | |||
TruClickTM | |||
Admin ToolKit | |||
Maturity Program with Self-Assessment | |||
Reporting Features | |||
Report - Dark Web Account Takeover | |||
Report – Security Awareness Program Trends | |||
Report – Security Awareness Program Status | |||
Report – High-Risk Users’ Behavior | |||
Report – Simulated Phishing | |||
Report – Compliance Report | |||
Simulation Details with Threat Levels – Powered by Phishtel Engine | |||
Content Library Access and Management | |||
Admin Content Download for your LMS | |||
Role-based Content | |||
Industry-Focus Content | |||
Compliance Content Pack (CCP) – Add-on | |||
Compliance Incomplete Session Manager | |||
CCP- Finance Focus – PCI | |||
CCP- Healthcare Focus – HIPAA | |||
CCP- Healthcare Focus – OSHA | |||
CCP – Higher Education Focus - FERPA | |||
CCP – Higher Education Focus – Title IX | |||
CCP – Human Resource Focus - Affirmative Action and Equal Employment | |||
CCP – Human Resource Focus – Anti-Discrimination | |||
CCP –Human Resource Focus – Sexual Harassment Awareness | |||
CCP –Human Resource Focus – Sexual Harassment Prevention (State of California, US) | |||
CCP –Human Resource Focus – The Family and Medical Leave Act (FMLA) | |||
CCP - Government Focus - Texas Department of Information Resources (Approved Vendor) | |||
CCP – Security Focus – Security Essentials |