In today’s evolving threat landscape, a stack of security tools isn’t enough. MSPs need a partner that helps them scale, differentiate, and deliver exceptional security outcomes. That’s why Arctic Wolf launched a purpose-built MSP program earlier this year, designed in close collaboration with our MSP partners to empower them to grow faster and more profitably.
At the heart of the program are three flexible pricing and growth enablers:
- Progressive Volume Pricing: Automatically unlock standardized discounts as your user/device count grows — no renegotiation required.
- Progressive Deal Minimums: Enter new markets at lower price points and scale-up as your customer base expands.
- Volume Commit Agreements: Lock in volume-based pricing from day one by committing to growth over the term, giving you a head start on profitability.
This program is built to meet your business where it is and grow with you. Whether you’re just entering the security services space or scaling rapidly, you can choose the path that best fits your business model and customer needs.
We’re excited to announce that there is a new feature and a new product add-on that is now available for MSPs that further enhance your ability to deliver world-class security outcomes.
Streamlined Operations with the New MSP Admin Portal
One of the areas of investment we are making is to streamline how MSPs deliver security outcomes, so we have launched a new Admin Portal, purpose-built for MSPs to streamline operations and improve visibility. With this portal, you can:
- View all customer accounts in one place
- Monitor open and escalated alerts
- Track agent deployments
- Download reports in bulk for all or individual customers
This is just the beginning for the portal. We’re committed to continuously enhancing the portal with more bulk actions and aggregate views to help you save time, reduce overhead, and focus on delivering value to your customers.
Own the Outcome with Incident Response Retainers
Plus, we have launched the Rapid Response add-on for our Incident Response (IR) Retainers for MSPs, including our competitively priced Arctic Wolf Incident Response JumpStart Retainer. This gives you:
- A low-friction entry point to land new accounts
- A trusted, vetted response team in the event of an incident
- Optional 1-hour SLA with the Rapid Response add-on
By having Incident Response Retainers built into the MSP pricing program, it also helps you “own the outcome” during a crisis — protecting your customers and your reputation.
Organizations need effective cybersecurity practices, and with the skills gap only increasing, MSPs are poised to make a significant impact. Savvy MSPs, those who seek new ways to bring value to — and engage with — new and existing customers, team with a managed security operations provider like Arctic Wolf.
Keep an eye out for new updates and releases in the coming months. We’re just getting started!
In the meantime, learn more about how Arctic Wolf is working to transform MSP cybersecurity practices with our experts in this in-depth webinar.
