Sub Processors

Arctic Wolf uses the third-party entities below (each, a “sub-processor”) to process personal data under the terms of our agreement for the delivery of the applicable products and/or services (the “Solutions”).

Arctic Wolf performs annual compliance reviews of its sub-processors, and where the engagement of a sub-processor requires the cross-border transfer of personal data, Arctic Wolf conducts Transfer Impact Assessments in accordance with applicable data protection law for these data transfers. Arctic Wolf imposes obligations on its sub-processors to implement appropriate technical and organizational measures ensuring that the sub-processing of personal data is protected to the standards required by applicable data protection laws.

For each sub-processor below, processing of personal data will be for the duration of your subscription to the Solutions or for the retention periods as set out in your agreement with us for the applicable Solution.

You may subscribe to an RSS feed or sign up for emails to be notified when we add new sub-processors. You agree that subscribing will allow us to send you transactional communications related to changes to our sub-processors. You may unsubscribe at any time using the unsubscribe link in the notification emails. See our Website Privacy Notice for more information.

Vendor	Platform	Purpose	Data Residency	Arctic Wolf Product(s)
Microsoft	Microsoft 365 Suite	Email and other office applications	USA	MDR, MR, MA, Incident Response, CDO, IRJS Retainer, CylanceENDPOINT, CylanceGATEWAY, CylanceGUARD, CylanceEDGE, CylanceOPTICS, CylanceAVERT, CylancePROTECT Desktop, CylanceMDR, Aurora Protect, Aurora Focus, Aurora Endpoint Defense, Aurora Endpoint Defense Mobile Addon, Aurora Managed Endpoint Defense on Demand, Aurora Managed Endpoint Defense
	Sharepoint	Corporate Data Repository	USA	MDR, MR, MA, Incident Response, Cyber JumpStart Portal, CylanceENDPOINT, CylanceGATEWAY, CylanceGUARD, CylanceEDGE, CylanceOPTICS, CylanceAVERT, CylancePROTECT Desktop, CylanceMDR, Aurora Protect, Aurora Focus, Aurora Endpoint Defense, Aurora Endpoint Defense Mobile Addon, Aurora Managed Endpoint Defense on Demand, Aurora Managed Endpoint Defense
	Azure	Data Center and Hosting	USA	MA, Incident Response, CDO, CylancePROTECT Desktop, CylanceMDR, Aurora Protect, Aurora Focus, Aurora Endpoint Defense, Aurora Managed Endpoint Defense on Demand, Aurora Managed Endpoint Defense
Atlassian	Jira	Internal Ticketing	USA	MDR, MR, MA, IR, CylanceENDPOINT, CylanceGATEWAY, CylanceGUARD, CylanceEDGE, CylanceOPTICS, CylanceAVERT, CylancePROTECT Desktop, CylanceMDR, Aurora Protect, Aurora Focus, Aurora Endpoint Defense, Aurora Endpoint Defense Mobile Addon, Aurora Managed Endpoint Defense on Demand, Aurora Managed Endpoint Defense
	Confluence	Internal work tracking & procedures	USA	MDR, MR, MA, CylanceENDPOINT, CylanceGATEWAY, CylanceGUARD, CylanceEDGE, CylanceOPTICS, CylanceAVERT, CylancePROTECT Desktop, CylanceMDR, Aurora Protect, Aurora Focus, Aurora Endpoint Defense, Aurora Endpoint Defense Mobile Addon, Aurora Managed Endpoint Defense on Demand, Aurora Managed Endpoint Defense
Egnyte	Egnyte	Corporate data repository; Secure File Transfer	USA	MDR, MR, MA, CylanceENDPOINT, CylanceGATEWAY, CylanceGUARD, CylanceEDGE, CylanceOPTICS, CylanceAVERT, CylancePROTECT Desktop, CylanceMDR, Aurora Protect, Aurora Focus, Aurora Endpoint Defense, Aurora Endpoint Defense Mobile Addon, Aurora Managed Endpoint Defense on Demand, Aurora Managed Endpoint Defense
	Egnyte	Secure File Transfer	USA	Incident Response
Salesforce	Slack	Customer and Internal Collaboration and Messaging	USA	MDR, MR, MA, Incident Response, IRJS Retainer, Cyber JumpStart Portal, CDO, CylanceENDPOINT, CylanceGATEWAY, CylanceGUARD, CylanceEDGE, CylanceOPTICS, CylanceAVERT, CylancePROTECT Desktop, CylanceMDR, Aurora Protect, Aurora Focus, Aurora Endpoint Defense, Aurora Endpoint Defense Mobile Addon, Aurora Managed Endpoint Defense on Demand, Aurora Managed Endpoint Defense
Zoom Video Communications	Zoom	Conferencing/phone	USA	MDR, MR, MA, Incident Response, IRJS Retainer, Cyber JumpStart Portal, CDO, CylanceENDPOINT, CylanceGATEWAY, CylanceGUARD, CylanceEDGE, CylanceOPTICS, CylanceAVERT, CylancePROTECT Desktop, CylanceMDR, Aurora Protect, Aurora Focus, Aurora Endpoint Defense, Aurora Endpoint Defense Mobile Addon, Aurora Managed Endpoint Defense on Demand, Aurora Managed Endpoint Defense
Druva	Druva	Workstation Backup	USA	MDR, MR, MA
Zendesk	Zendesk	Product ticketing system	USA	MDR, MR, MA, Incident Response
Amazon	AWS	Data Center & Hosting	USA/Canada/Germany/ Australia	MDR, MR, MA, Cyber JumpStart Portal, Incident Response
	AWS	Data Center & Hosting	USA/Australia/Brazil/Germany/ Japan	CylanceENDPOINT,CylanceGATEWAY, CylanceGUARD, CylanceEDGE, CylanceOPTICS, CylanceAVERT (US only) CylancePROTECT Desktop, CylanceMDR, Aurora Protect, Aurora Focus, Aurora Endpoint Defense, Aurora Endpoint Defense Mobile Addon, Aurora Managed Endpoint Defense on Demand, Aurora Managed Endpoint Defense
	Bedrock	Artificial Intelligence	USA/Canada/Germany/ Australia	MDR, MR, MA
Github	Github	Code and Configuration Repository	USA	MDR, MR
Okta	Customer Identity Cloud (CIC) fka Auth0	User Authentication	USA	MDR, MR, MA
	Okta Customer Identity Management (CIM) & Advanced Server Access	SSO/VPN/Mobile Access authentication for Users	USA	Cyber JumpStart Portal
Pager Duty	PagerDuty	Paging tool for ticket escalations	USA	MDR, MR, MA, Incident Response
Twilio	SendGrid	Email transactions	USA	MA, CylanceENDPOINT, CylanceEDGE, CylanceMDR, Aurora Protect, Aurora Endpoint Defense, Aurora Endpoint Defense Mobile Addon, Aurora Managed Endpoint Defense on Demand, Aurora Managed Endpoint Defense
Firehydrant	FireHydrant	Management of Customer Incidents	USA	MDR, MR, MA
Mimecast	DMARC Analyzer	Email Security	USA	MDR, MR, MA, CDO, Incident Response
IPInfo	IP Geolocation API	Geo IP Address Look Up Service	USA	MDR
TransUnion	Neustar	Geo IP Address Look Up Service	USA	MDR
FullStory	Digital Experience Intelligence Platform	User Experience Metrics	USA	MDR, MR, MA, Cyber JumpStart Portal
Databricks	Delta Lake	Data Warehouse Storage, Management, and Analysis	USA, Canada, Australia, Germany (based on SOC location)	MDR, MR
	Delta Lake	Data analytics	USA/Australia/Germany/Japan/ Brazil	CylanceENDPOINT, CylanceGATEWAY, CylanceEDGE, CylanceMDR, CylanceAVERT (US only), CylanceOPTICS, CylancePROTECT Desktop, Aurora Protect, Aurora Focus, Aurora Endpoint Defense, Aurora Endpoint Defense Mobile Addon, Aurora Managed Endpoint Defense on Demand, Aurora Managed Endpoint Defense
Functional Software	Sentry.io	Error Logging	USA, Germany	MDR, MR
OneNeck	Not Applicable	Data Center and Hardware Hosting	USA	Incident Response
Google, LLC	Firebase	Mobile application notifications	USA	CylancePROTECT Mobile Addon, Aurora Endpoint Defense Mobile Addon
	reCAPTCHA	Online system and application security	USA	CylanceENDPOINT, CylanceGATEWAY, CylanceEDGE, CylanceMDR, CylanceAVERT (US only), CylanceOPTICS, CylancePROTECT Desktop, Aurora Protect, Aurora Focus, Aurora Endpoint Defense, Aurora Endpoint Defense Mobile Addon, Aurora Managed Endpoint Defense on Demand, Aurora Managed Endpoint Defense
MessageBird USA, Inc.	MessageBird	Email delivery services	USA	CylanceENDPOINT, CylanceGATEWAY, CylanceEDGE, CylanceMDR, CylancePROTECT Desktop, CylanceAVERT, Aurora Protect, Aurora Endpoint Defense, Aurora Endpoint Defense Mobile Addon, Aurora Managed Endpoint Defense on Demand, Aurora Managed Endpoint Defense
Stellar Cyber, Inc.	Stellar Cyber	Security information and event management services	Germany	CylanceMDR
BlackBerry AtHoc	AtHoc	Out of band communication tool	USA, Germany	CylanceMDR
BlackBerry, Ltd.	myAccount	Acquisition transition assistance	USA	CylanceENDPOINT,CylanceGATEWAY, CylanceGUARD, CylanceEDGE, CylanceOPTICS, CylanceAVERT, CylancePROTECT Desktop, CylanceMDR
Salesforce.com Canada Corporation	Salesforce	Issue management portal	USA	CylanceENDPOINT, CylanceEDGE, CylanceMDR, Aurora Protect, Aurora Endpoint Defense, Aurora Endpoint Defense Mobile Addon, Aurora Managed Endpoint Defense on Demand, Aurora Managed Endpoint Defense

Affiliate	Purpose	Location
Arctic Wolf Networks Canada, Inc.	Security Services, Customer Success Management, Research & Development, GTO, Product Management, Information Technology	Canada
Arctic Wolf Networks UK LTD	Security Services, Customer Success Management, Information Technology, GTO, Research & Development	UK
Arctic Wolf Networks Germany GmbH	Security Services, GTO, Customer Success Management, Research & Development	Germany
Arctic Wolf Networks Australia Party Ltd	Security Services, Customer Success Management, Research & Development	Australia
Arctic Wolf Networks India Private Ltd	Research & Development, Information Technology	India
Cylance Ireland Limited	Security Services, Customer Success Management, Research & Development, GTO, Product Management	Ireland