ARCTIC WOLF
Incident Response
Respond Faster. Emerge Stronger.
Make Arctic Wolf your first call when you have a breach or cyber incident. Our full-service incident response (IR) team has everything needed to stop an attack and quickly restore your organization to pre-incident business operations.
Arctic Wolf’s insurance-approved incident response team provides the full suite of services you need to recover from a cyber attack and get back to business as fast as possible.
Secure
Contain, monitor, and defend the environment until the threat is eliminated
Analyze
Identify the root cause and the extent of malicious activity
Restore
Recover data, restore systems, and return to normal business operations
Industry-leading 1-hour SLA
Incident runbooks to prepare and guide you through an engagement
IR plan assistance, review, and secure storage
Discounted hourly rate for an insurance-approved IR team
Arctic Wolf
Incident Response JumpStart Retainer
Get prioritized access to incident response experts and a preferred rate on IR engagements without committing to a minimum number of incident response hours.
We’ll also help prepare you for any type of cyber incident with battle-tested incident runbooks as well as an incident response plan that’s vetted by our IR experts.
Best of all, you’ll receive best-in-class hourly rates without needing to prepay for a minimum number of hours.
Report Available
The 2025 Arctic Wolf Threat Report
Explore why three types of cyber incidents account for 96% of incident response cases, which industries may be more prone to specific incidents, and how your organization can stop threats before they escalate by calling in the professionals.
The Arctic Wolf Incident Response Difference
Respond Faster. Emerge Stronger.
Recover Faster from Cyber Incidents
Arctic Wolf Incident Response customers recover 15% faster than the industry average.*
With our 1-hour response time, we’ll contain and eradicate threats immediately. At the same time, our forensics, restoration, and negotiation teams will work in parallel to bring critical systems back online and ensure that your environment is safe. No matter the incident, shortening your recovery time is our primary goal.
*View Stat Source
Comprehensive Incident Response Services
From response to restoration, we provide end-to-end incident response support.
Arctic Wolf customers have access to every emergency incident response service needed to get back to pre-incident operations. With active monitoring, advanced forensics, business recovery, and threat actor negotiation expertise in-house, you’ll never need to slow your response to onboard a third party mid-incident.
Trusted & Experienced Incident Response Provider
Arctic Wolf is recommended on over 30 insurance panels globally.
Arctic Wolf Incident Response completes over 1,000 incident response engagements each year. Valued for our incident response capabilities, technical depth of incident investigators, and exceptional service provided throughout IR engagements, we are a preferred partner with over 30 major cyber insurance carriers globally.
Types of Incidents Commonly Resolved
Ransomware & Data Extortion
Business Email Compromise
Data Breach Response
Active Threat Actors & Compromised Domain Controllers
Ransomware Expertise
The Arctic Wolf Incident Response team has reduced ransoms by an average of 92% for customers over the past year. Even better, customers typically don’t pay any ransom at all.*
Due to the speed and reliability of our incident response services, customers are more informed when deciding whether to pay ransom.
When threat actor negotiation services are required, our experienced team of ransomware negotiators leverages the information gained from attackers to aid the investigation and recovery efforts and reduce ransom demands.
Arctic Wolf Incident Response Helps Customers Reduce or Eliminate Ransom Payments
As named by global insurance carriers:
Arctic Wolf: Cyber Insurance Incident Response of the Year
Cyber Insurance Awards USA 2024
Get Back to Business Faster with Our Full-Suite of Incident Response Services
A named incident director serves as your primary point of contact throughout the incident response process providing progress updates, digital forensics findings, and incident data reports, so everyone in your organization – from the IT team to the executive team – understands the status of the investigation and the significance of findings.
Containment & EradicationTo reduce the impact of a potential security incident, our team of 24×7 IR experts respond quickly to contain the threat. We swiftly determine the scope of compromise — including identifying the root cause — to close all points of access, remove threat actors, and eliminate routes to reentry, reducing the risk of future incidents.
Digital & ForensicsWe provide the cross-functional expertise required to conduct rapid and thorough digital forensic investigations that include evidence collection and in-depth analysis. Our digital forensics professionals accurately identify the root cause, impact, and scope of cyber incidents that enables effective mitigation and a faster recovery.
Business Restoration
Threat Actor Negotiation
Insurance & Legal ApprovedHow it Works
Arctic Wolf Incident Response Timeline
Your dedicated incident director orchestrates every response and assigns team members based on the attack type, scope of incident, and phase of response. Team members work in parallel through the response to minimize downtime and costs.
Incident Occurs
- 1-Hour Incident Response
- Containment
- Monitoring and Active Defense
- Root Cause Analysis
- Restoration and Remediation
- Digital Forensics
- Ongoing Monitoring
Emerge Stronger
Bundles
WHAT OUR CUSTOMERS SAY
Ready to Get Started?
We’re here to help. Reach out to schedule an introductory call with one of our team members and learn more about how Arctic Wolf can benefit your organization.
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General Questions
