

Closing the gaps:
Solving Security for SMBs
SMBs Need Partners in Their Cybersecurity Journey
Explore Why More SMBs are Seeking External Security Expertise
- High tech/telecom
- Business/professional services
- Retail, trade, eCommerce
- Manufacturing
- Financial services
- Other (non-profit, construction, energy, transportation)
-
Organization Size
-
10 – 99 Employees
55%
100 – 250 Employees
45%
-
Repondents
-
Final Decision Makers
61%
Director Level or Higher
64%
-
Industries Represented
-
- High tech/telecom
- Business/professional services
- Retail, trade, eCommerce
- Manufacturing
- Financial services
- Other (non-profit, construction, energy, transportation)
10 – 99 Employees
55%
100 – 250 Employees
45%
Final Decision Makers
61%
Director Level or Higher
64%
- High tech/telecom
- Business/professional services
- Retail, trade, eCommerce
- Manufacturing
- Financial services
- Other (non-profit, construction, energy, transportation)
10 - 99 Employees
55%
Budgets Are Booming
SMBs are setting aside the funds for cybersecurity investments, taking a risk-based method for their budgeting.
MSP Opportunities:
Budget and executive buy-in for SMBs is there. Make sure you’re providing the most comprehensive cybersecurity services for your customers and communicating what’s possible with those solutions to reduce their risk and help them make the most of their budgets.

62% of respondents
say their organization’s cybersecurity budget or spending will increase in the next 12 months.

46% of respondents
say at least 10% of IT budgets/spending in the next 12 months will be allocated for cybersecurity.

67% of Respondents
list “risk-based” as their primary method for cybersecurity budgeting.

51% of respondents
have no more than three people working in cybersecurity.
Respondent Quotes:
Resourcing Remains a Challenge
SMBs are struggling with internal issues as well as an onslaught of external threats.
MSP Opportunities:
SMBs lack the resources to address their IT and cybersecurity requirements. It’s up to MSPs to serve as their trusted provider. MSPs can seize this moment of struggle to become the guide on SMBs security journey.
Want to explore this data in-depth?
Understand what's driving SMBs' security strategy, where there gaps are, and what MSPs can do to step in and help.


As Risk Increases, Security Awareness Training Needs Attention
Cybercriminals are outsmarting undertrained employees
Malware and ransomware are a top concern for SMBs, and 6 out of 10 SMBs have moderate or low confidence levels in their current cybersecurity posture. To increase confidence while reducing risks, SMBs need to rethink their security training.
(According to SMB Leaders)
64%
55%
52%
60%
54%
50%


Only half of organizations conducted employee cybersecurity training in the last 12 months.



51% of respondents are NOT highly satisfied with their organization’s employee cybersecurity training program
MSP Opportunities:
MSPs need to provide a continuous cybersecurity awareness training program to their customers that allows SMB employees to build cybersecurity knowledge and culture from within. By providing this, MSPs will help these organizations reduce on-going risks from user-focused attacks.
Respondent Quotes:


In Conclusion
SMBs are well positioned for external help from MSPs


Infographic
Solving Security For SMBs:RISK IS DRIVING SMB DECISIONS
Additional Resources For
MSP Leaders


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