
Concierge Delivery Model
Extraordinary Teams and Purpose-Built Technology Delivering Real Security Outcomes to End Cyber Risk
Security Outcomes
Delivered
TEAMS

Ensure your environment is set up and ready for service

Strategic advice, and advance your security posture with SPiDRs

Triage Security Team
24×7 event triage, security investigations, and guided remediation

Incident Response
Digital forensics, and business restoration when severe incident declared
Concierge Delivery Model

TECHNOLOGY

Security Journey
Programmatic security posture reviews to harden your environment

Data Explorer
Quick, ad-hoc investigations and self-service reporting

JumpStart Portal
Proactively plan for incidents to reduce the impact of an incident

Tailored Reporting
Concierge reporting gives you the exact insights you need
Outcomes

Hardened Security Posture

Streamlined Escalation

Cyber Risk Mitigation

Comprehensive Response
What is Concierge Security
and Why Does it Matter

As the threat landscape becomes more complex, the need for security operations to respond to the full spectrum of risks is greater than ever before. But many organizations drown under an overwhelming number of alerts and struggle with what to do next.

What The Concierge Delivery Model
Provides
The modern threat landscape is evolving, and attack surfaces are growing. At the same time, the security skills gap means it is more challenging than ever to find, train, and retain enough security experts to staff and maintain an effective in-house SOC. The Arctic Wolf Concierge Delivery Model provides you with holistic visibility into your entire environment while reducing alert fatigue and driving continuous improvement tailored to the specific needs of your organization.

Strategy
-
Security Journey
Your unique, guided security plan to help you design, implement, and achieve your security objectives
-
Security Posture Assessments
Proactively perform security posture in-depth reviews to harden your security posture
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Named Advisors
Trusted security experts paired with your team to deliver tailored strategic guidance

Expertise
-
600+ Security Operations Experts
Hundreds of years of experience with cybersecurity accreditations like CISSP, HCISPP, CCSP, CISM, and CRISC
-
Proactive Threat Hunting
Campaign-based threat hunting and sweeps for indicators of compromise
-
Actionable Tickets
Filter out the noise, reveal what happened, and decide what to do about it

Coverage
-
24x7 Continuous Monitoring
Your environment is monitored around the clock for threats and risks
-
Rapid Response
Detect and investigate critical events within five minutes
-
Real-Time Remediation
Rapidly contain incidents and take comprehensive action to remediate threats
Today's Threat Landscape
Most organizations lack complete visibility into their security infrastructure and face more than 10,000 alerts per day which leads to alert fatigue and blind spots in coverage.
35% of attacks occur between 8 p.m. and 8 a.m., when most workers, including IT and security, are offline.
74% of IT practitioners believe that automation cannot replace human IT security expertise.
40% of organizations were not confident their teams would be able to handle a data breach.
Learn how the Arctic Wolf Security Teams help customers in industries just like yours:
Arctic Wolf Security Teams
Additional Resources For
Security Leaders

Arctic Wolf Concierge Security Team
Discover the Arctic Wolf difference, and how we’ve helped customers in a variety of industries enhance their security posture

Comprehensive Guide to Security Operations
Learn how to arrive at a place where you finally feel in control – a starting point from which to end your cyber risk.

2024 Gartner® Market Guide for MDR Services
Ready to Get Started?
General Questions