Forrester Infographic: The State of the European Cybersecurity Product Market   READ 
Arctic Wolf
Arctic Wolf

How it Works – CST

How it Works

Concierge Security® Team

A dedicated team of security operations experts helping you manage and hunt down the threats of today, while preparing for tomorrow.

Coverage

Working around the clock to triage critical events and deliver actionable insights when you need them the most. ​

Expertise

Delivering execution and operational excellence with the skills required to detect advanced threats—customised to your environment.

Strategy

Driving continuous improvement tailored to the specific needs of your organisation with strategic security guidance.

Named Security Advisors

24x7 coverage by your security operations experts

With a complete understanding of your unique IT environment, the Arctic Wolf® Concierge Security® Team (CST) continuously monitors security events enriched and analysed by the Arctic Wolf® Platform to provide your team with coverage, security operations expertise, and strategically tailored security recommendations to continuously improve your overall posture.

Coverage

  • 24x7 Continuous Monitoring

    Your environment is monitored around the clock for threats and risks

  • Rapid Response

    Detect and investigate critical events within five minutes

  • Real-Time Remediation

    Rapidly contain incidents and get detailed guidance on remediation

Expertise

  • Security Operations Experts

    Hundreds of years of experience with cybersecurity accreditations like CISSP, HCISPP, CCSP, CISM, CRISC

  • Proactive Threat Hunting

    Daily hunting for suspicious activity across your environment

  • Informed Incident Insights

    Filter out the noise to reveal what happened and what to do about it

Strategy

  • Security Posture Reviews

    Evaluate the root cause of threats and get prioritised recommendations to improve posture

  • Named Advisors

    Trusted security operations experts paired with you delivering tailored triage and strategic guidance

  • Security Journey Guidance

    Quarterly reviews to help you design, implement and achieve your security vision

Today's Threat Landscape

Most organisations lack complete visibility into their security infrastructure and face more than 10,000 alerts per day which leads to alert fatigue and blind spots in coverage.

Attacks occur between 8 p.m. and 8 a.m., when most workers, including IT and security, are offline.

35%

IT practitioners believe that automation cannot replace human IT security expertise.

74%

Organisations were not confident their teams would be able to handle a data breach.

40%
Arctic Wolf Security Operations Report, 2020 2020 Ponemon Survey Report: Staffing the IT Security Function in the Age of Automation Osterman Research

Concierge Delivers Security Operations

Read how the Arctic Wolf CST has helped customers in industries just like yours:

Arctic Wolf Solutions Delivered By Your
Concierge Security® Team

MDR Icon

Managed Detection and Response

Detection and response tailored to the specific needs of your organisation that eliminates alert fatigue and false positives to promote a faster response.
Managed Risk Icon

Managed Risk

Personalised digital risk management that discovers more, benchmarks against industry trends, and tailors protection to strategically harden your security posture over time.
Managed Cloud Monitoring Icon

Managed Cloud Monitoring

Security industry experience combined with a unique understanding of your business’s cloud strategy guides your ongoing cloud security posture improvement.
Managed Security Awareness Icon

Managed Security Awareness

Fully-managed security awareness training that prepares employees to stop social engineering attacks through microlearning, automated phishing tests, and awareness coaching.

Learn More About Security Operations

Ready For 24x7 Security Operations?

The Concierge Security Experience Includes:

Coverage

Your environment is monitored around the clock for threats and risks

Detect and investigate critical events within five minutes

Rapidly contain incidents and get detailed guidance on remediation

Get up and running fast, and continuously fine-tune configurations to customise your security experience

Expertise

Hundreds of years of experience with cybersecurity accreditations like CISSP, HCISPP, CCSP, CISM, CRISC

Daily hunting for suspicious activity across your environment

Filter out the noise to reveal what happened, and what to do about it

Personalised reports tailored to the unique needs of your industry take the guesswork out of meeting regulatory and compliance frameworks

Strategy

Evaluate the root cause of threats and get prioritised recommendations to improve posture

Trusted security operations experts paired with you delivering tailored triage and strategic guidance

Quarterly reviews to help you design, implement and achieve your security vision

You'll always have direct access to an actual human being if you have questions about your environment or are looking for strategic guidance