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| A Word Regarding the SolarWinds Cyberattack |
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As you probably know, a highly sophisticated supply chain attack occurred recently, which leveraged the SolarWinds Orion network monitoring platform as an entry vector. For now, as many as 18,000 organizations may have been affected by this compromise, with new information coming to light every day. Due to this developing story, Arctic Wolf would like to briefly explain what took place and reassure our customers that our security experts are actively engaged in monitoring and managing this situation successfully.
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NEW Look for Arctic Wolf Customer Communications
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Coming in March 2021, Arctic Wolf customer communications will take on a NEW look. We’ve created new email addresses to streamline all customer communications.
What’s changing?
- Real-time: All customer contacts will receive emails highlighting security bulletin info and operational updates.
- One email per month: All customer contacts will receive emails featuring a roundup of all product-related updates and enhancements.
- Ongoing: You'll continue to see our newsletter Wolf Tracks, webinar invites, and more.
- Coming soon: A new email preferences center launching in March. This will allow you to update desired email subscriptions across your team.
There will be no changes to the communications you’re receiving from your Concierge Security® Team and the ticketing process.
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Arctic Wolf Resources
On-Demand Webinars
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Demonstration of the New Managed Risk Dashboard
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- Build rules and risk plans with your Concierge Security® Team
- Create and bulk-assign risks into plans directly from the Actions list
- Set start and end dates to risk remediation to build a project management view
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Roundtable Discussion Around Vulnerability Management
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- How vulnerabilities are created and refined
- Understanding the relationship between vulnerabilities and risk
- What you can do to begin identifying and managing vulnerabilities
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The Top Cyberattacks of January 2021
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The year is still young, but the digital landscape of 2021 is already littered with bad behavior.
Continuing a 2020 trend, opportunistic hackers and data thieves are taking full advantage of the pandemic’s dynamics and the shift to remote work. With more of our everyday functions moving online than ever before, cybercriminals now run rampant across businesses, schools, and social media platforms. Last year ended with what was potentially the biggest hack ever perpetrated against the U.S. government—and, so far this year, hacking exploits show no signs of slowing down.
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Cloud Security Posture Management: GCP Support
Arctic Wolf is pleased to announce our new Cloud Security Posture Management (CSPM) for Google Cloud Platform offering
Our CSPM offering delivers a continuous process of cloud configuration monitoring and adaptation to reduce your cloud cyber risk. We now support this defense for Google Cloud Platform in addition to Microsoft Azure and AWS, which we previously released. Cloud environments are scanned against a broad set of generally accepted cloud configuration benchmarks to provide cloud inventory reporting, cloud environment benchmarking, and posture hardening recommendations for GCP. You can learn more about our CSPM capability from our whitepaper or reach out to your Arctic Wolf Customer Success team about implementing this solution.
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Managed Cloud Monitoring: AWS Control Tower and AWS Organizations Support
Arctic Wolf’s AWS capabilities now include support for AWS Control Tower and AWS Organizations
Control Tower and Organizations are AWS offerings that help organizations manage and govern multi-account AWS environments, and we can now integrate with your Control Tower or Organizations for streamlined data ingestion and detection across your AWS environment. Please reach out to your Concierge Security® Team with any questions about implementing this new integration, or your Arctic Wolf Customer Success team to add detection and response for your AWS environments.
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We're looking to highlight our customers' experiences and feedback on what its like working with Arctic Wolf and your Concierge Security Team.
If you leave a review via our G2.com, we will send you a $25 Amazon gift card as an appreciation for your feedback.
Thank you for being part of the Pack!
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Updates to The Master Solutions Agreement and Solutions Terms
We have made updates to our Solutions Agreement (formerly called Master Solutions Agreement or “MSA”), our Managed Detection and Response and Managed Risk Solutions Terms, and EU Data Processing Agreement. To see all of the changes, please read the full Solutions Agreement here, Managed Detection and Response Solutions Terms here, Managed Risk Solutions Terms here, and EU Data Processing Agreement here.
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If you have any questions about the changes we have made to our templates, please feel free to contact us at legal@arcticwolf.com.
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