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Arctic Wolf is now positioned as a Leader in the latest IDC MarketScape for managed detection and response services 2021 vendor assessment.
IDC believes three priorities have helped Arctic Wolf become outcome focused:
- Optimized existing technology stacks and sent them to the cloud;
- Focused on a complete security operations framework that covers attack types and attack surfaces; and
- Built resilience with expert guidance, 24x7 protection (storage, enrichment, correlation, analysis, and investigation) and implementation of tactics and strategies.
IDC MarketScape found Arctic Wolf provides simple, easy, personalized consumption that hides complexity and doesn’t require a rip-and-replace approach. To this end, a concierge engagement model defines roles and responsibilities for Arctic Wolf and customers in areas such as:
- Service delivery
- Ad-hoc requests
- Scheduled interactions
Gain Further Insight into Arctic Wolf
IDC MarketScape also discusses Arctic Wolf’s Concierge Security® Team, which provides unlimited support, and works with each customer to build and execute a security journey aligned with organizational goals and objectives. A customer commented that the level of service is “off the charts.”
Learn more about why Arctic Wolf is named a Leader in the IDC MarketScape for managed detection and response services. Download now.