Arctic Wolf Networks Protects City of Sparks from Ransomware and Phishing Attacks

November 13, 2017


Hybrid AI Technology Delivers 10X Better Threat Detection and 5X Less False Positives

SUNNYVALE, CA -- November 13, 2017—Arctic Wolf Networks, a leading security operations center (SOC)-as-a-service company, today announced the City of Sparks has selected Arctic Wolf for its award threat detection and response capabilities.  Sparks is the fifth most populous city in Nevada and is famously known as a premier destination for special events in the Reno-Tahoe region.  It is the closest metropolitan area to Tesla’s new Gigafactory.

Sparks’ IT team supports the city’s many administrative offices and public services including the police and fire departments.  They have a lean IT team staffed with experienced functional experts but lacked a dedicated security expert. Despite having all the essential security defenses in place, Sparks was experiencing cybersecurity attacks. Following a wave of spear phishing and ransomware attacks on the police department, Sparks realized they did not have the time or expertise to investigate these growing security threats, react in a timely manner and implement new technology to prevent the workforce from falling victim to similar attacks in the future.

Arctic Wolf's Soc-as-a-service with Hybrid AI provides human intelligence at machine scale and improves threat detection by 10X while reducing false positives by 5X.  Effective AI requires clean data to develop its predictive accuracy, and one of cybersecurity’s biggest challenges are false positives.  Hybrid AI overcomes this challenge by creating a learning system that is centered around a Concierge Security Engineer (CSE), a seasoned security analyst steeped in the art and science of cybersecurity.  The combination of the CSE and AI creates a closed loop learning system that is one of the industry’s best threat detection and response services available.

“Arctic Wolf includes everything Sparks needs for a comprehensive security operations.  We looked at solutions from some of the largest IT security vendors and went with Arctic Wolf because it was easy to purchase, deploy and priced in a predictable way,” said Steve Davidek, City of Sparks IT Manager. “To build the equivalent of the service internally would have cost at least 10 times more.”

In addition to the cost savings, Arctic Wolf proved its value immediately upon installation by identifying the transmission of unencrypted passwords to websites, as well as continued phishing attacks on the police and fire departments’ personnel. What was extremely helpful for Sparks was that along with each threat identified, their CSE also provided specific remediation recommendations to quarantine compromised laptops and desktops. The solution removed the guesswork from what the team needed to do to address a security lapse.

“Arctic Wolf has a compelling value proposition for any organization that needs a security operations center but does not have the internal expertise or millions of dollars in budget,” said Brian NeSmith, CEO and Co-Founder of Arctic Wolf Networks.  “Sparks is a great customer, and we are very proud that we are able to help the city’s employees and first responders continue to provide amazing services to their residents securely.”

Additional Resources

About Arctic Wolf

 Arctic Wolf Networks provides SOC-as-a-service that is redefining the economics of security. AWN CyberSOC is anchored by Concierge Security Engineers and includes 24×7 monitoring, custom alerting and incident investigation and response.  There is no hardware or software to purchase, and the end-to-end service includes a proprietary cloud-based SIEM, threat intelligence subscriptions and all the expertise and tools required. 

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