Interview with an Arctic Wolf CSE

March 27, 2014 Arctic Wolf Networks

Concierge Security Engineer (CSE) Keith Baylor speaks out about life and work at Arctic Wolf Networks. Read the interview here:

Hi Keith. Thanks for joining us. You’ve been at Arctic Wolf for a couple of months now. How do you like it?

I have to tell you, its been a busy whirlwind since I started…there is so much going on at a security startup. This company in particular is very dynamic. All of the people are really smart, driven and security savvy…and of course a lot of fun to work with.

So tell us…how long have you been in network security?

I’ve been working with different levels of security since 1998. I started working with small business projects in the early years and eventually grew into enterprise level security functions. This has covered a lot of areas from physical asset security to regulatory compliance.

How did you decide to go into network security?

It was a transitional phase over time. When working in the IT field you are always aware of security and you strive to keep systems running. With the explosion of mobile devices and social media over the years I found that keeping those systems secure is at times a cat and mouse game. This greatly piqued my interest. As I researched methods of attacking and securing those systems it seemed like a natural fit.

Why did you decide to become an Arctic Wolf CSE?

I joined the Arctic Wolf team so that I could provide enterprise level support to all customers…no matter what segment their business falls into. I found that there tends to be a disconnect at times for some groups whether from lack of information or resources. By working directly with the customer I can work to improve this and provide the best security service available.

What part of being a CSE do you like the most?

I like being involved with the research and development in identifying threats before they become a problem for the customer. This type of interaction is always evolving and keeps me engaged.

What qualifications does someone need to become a CSE?

I have a CISSP, CEH, CPT in the security field and a CCNA, MCP’s, etc in others. In general, however, a good all-around technical background is always a plus, as you will be dealing with all levels of network environments and software platforms. Beyond that it really depends on what areas of security most intrigue you. Good security in a nutshell isn’t necessarily the code its built on, but rather how you develop the layers around it. I would recommend learning some coding skills as well as pursuing some of the more security centric certifications. Once you are at that point you should know what aspects of security provide you with the greatest professional reward.

What is the one thing you want IT professionals to know about how you can help make their security better?

Any questions? Just ask! …I like to help others. Security can be a sandbox at times with a lot of different ways to attack the same problem. I’ve always felt there are no stupid questions… and when you get another’s perspective it often times helps you to better analyze future problems.

What do you like to do in your free time when you’re not helping customers?

Normal activities…I like hiking and exploring the outdoors. I’m in a great area and I’m out there at least twice a month.

Tech activities…I like to do the fun stuff too, like testing the latest exploits out there and looking for security holes in the “wild”.

Sports…I like the NHL….what else is there to say?

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