Named Security Engineer
Relying on an MDR solution to detect threats to your systems requires a security engineer who serves as your single point of contact. That way, whenever an issue arises, you can turn to the same familiar person who understands your organization’s operations and its business needs. Such a named engineer is highly trained and experienced, and backed with the full support of a robust engineering team focused on optimizing your security outcomes.
One of the many benefits of working with a dedicated security engineer is their understanding of your network infrastructure and business risks. This means the security engineer is uniquely positioned to make informed recommendations specifically tailored to your environment, and seamlessly becomes an extension of your internal team and a trusted advisor.
- Conducts daily triage and forensics
- Customizes services to your needs
- Reports on the effectiveness of your security posture
- Provides actionable remediation recommendations for your environment
Continuous Network Monitoring
Continuous network monitoring is a prerequisite for detecting malicious activity on the network. Simply watching the network during business hours will not allow you to recognize abnormal activity and reliably detect threats to which your systems are exposed around the clock.
Customizable Security Rules
Next-generation MDR providers use a customizable rules engine to define security policies for each customer. This engine allows the provider’s security engineers to apply your exact security and operational policies and update them to align with changing business needs. For example, customized rules can selectively filter out noisy events that represent no real security risk, or they can help detect known and unknown threats. In this way, a customizable rules engine helps the SOCaaS provider improve efficiency and accuracy when identifying threats in your environment.
Human-Augmented Machine Learning
It’s humanly impossible to analyze the massive amounts of log data coming from even the most modest IT environments. The only way to efficiently and effectively analyze high volumes of log data is through machine learning.
Machine learning works great for identifying known threats, but properly categorizing new threat data often requires human expertise. A next-generation MDR provider leverages human expertise to filter out false positives and fine-tune algorithms as new threats are detected.
Whether you’ve fully embraced cloud services already or not, modern IT environments demand an MDR solution with integrated cloud monitoring. That way you ensure that your entire environment is covered, with no blind spots.
Look for a service provider that can monitor your IaaS, SaaS applications, and security-as-a-service solutions. Virtual sensors should use APIs to provide near-real-time monitoring of cloud resources and user behavior to ensure they comply with your security policies and are free from threats.